I was given this brace at Urgent Care for a swollen, painful knee. It felt fine when they put it on. But as soon as I left and started walking with it on, the hole in the back pinched quite badly. Moreover, it does not breathe and gets sweaty fast. And there are really no useful instructions here on how to deal with these issues, like how to adjust it so you can wear it, or whether if it pinches that means you have the wrong size, or what. Plus, how to properly keep it clean - take out the hinge things to wash? If so, how to put them back properly? This whole experience has been very frustrating. And the cost is ridiculous.
Thank you for taking the time to publish a review. We are very sorry that the Swede-O Thermal Vent Open Wrap did not meet your needs. It is very important to us that the knee brace you have purchased meets your specific needs. I have attached the link to the instructions for use as well as the washing instructions.
https://www.coreproducts.com/products/swede-o-thermal-vent-open-wrap-rom-hinged-knee-brace
Please contact our Customer Service team at 800-365-3047 and we will gladly assist you in finding a knee brace that will better suit your needs.
Sincerely,
Abby